Adjusting Your Communication Skills

communication in business

Do you have good communication skills? The holidays can be a stressful time for business owners and employees. For one thing, business owners have to ensure that they are sending out a positive message to their clients as well as their employees. As a business owner, you’ll want to leave a lasting good impression, so that people think positively of you during their downtime. Employees tend to leave businesses where they feel undervalued and clients don’t return to companies where they had a bad experience. As an employee, working in groups can be challenging. You have to meet the needs of both the business owner and find ways to work with people that are different from yourself. Good communication skills between team members can boost their information sharing, which enables them to stay on task and rely on each other.

How do you cultivate good communication skills that improves your productivity as well as your team’s productivity? You can start with DISC! It’s a simple question and answer tool than enables you to read and recognize the communication styles of others. One important aspect of DISC is that once you identify someone else’s communication style, you can adjust your style to fit theirs! Also, by using DISC, you can figure out which groups of individuals work well together and which ones will have more challenges adjusting. Here’s a list of how well the different styles use their communication skills to work together in the workplace:

Compatible Task-wise

  • ConscientiousSteady
  • DominantSteady
  • InfluenceSteady

You’ll notice that Steady is overwhelmingly represented in this category because Steady individuals usually get along with everyone. With their supportive nature, they tend to be the antidote for disharmony in the workplace. They are very easygoing and provide a calm, stabilizing environment for others to work productively. Other styles really enjoy the productive partners that Steady individuals are because of their genuine interest in others and their desire to make a meaningful contribution.

Moderately Compatible Task-wise

  • ConscientiousConscientious
  • SteadySteady
  • InfluenceConscientious

Conscientious is the second best style to work with for Steady, Conscientious, and Influence individuals. That is because Conscientious individuals are sensitive to the feelings of others. They may not be as easy going as Steady styles, but they have a passion for excellence that others recognize. The other styles greatly appreciate Conscientious individuals’ thoroughness and dedication to accuracy.

Least Compatible Task-wise

  • DominantDominate

This pairing gets along better in social situations, but they can experience issues in the workplace. Dominant individuals are very competitive, which can get in the way of their ability to work together. They may focus more on controlling things rather than collaboration.

  • ConscientiousDominant

In this case, Conscientious and Dominant individuals have problems because of their different preferences. Dominants like things to be completed quickly and they need control in all things. Conscientious individuals, however, need to work at a slower pace with a systematic process.

  • InfluenceDominant

While Influence and Dominant styles get along socially, they have problems working together. Both of them want to delegate tasks rather than working on them together. Also, Influence individuals are all about creating a social rapport while working. Dominant individuals, however, just want to get things done and get them done fast without idle chitchat.

  • InfluenceInfluence

The main problem that this pairing has is that they can’t focus on work. They are more focused on socializing than getting their work completed. Influence styles do not like to focus on details either, so important tasks may fall through the cracks.

The Take-Away

Don’t worry if you’re having issues connecting with someone. It takes time and dedication to develop your communication. When in doubt, simply keep an open-mind and be an active listener. With the holiday season fast approaching, listening is just one of the ways to build a connection with others. Your team and clients will notice your efforts and respond more positively to you. So keep focusing on what the other person needs and you’ll build that connection that enriches your productivity and your team’s productivity!



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